Shipping & Returns
Shipping Policy
At philately.com, we offer various shipping methods including standard mail, registered mail and expedited parcel shipping.
The cost of shipping is fixed regardless the weight of the package and the shipping destination.
We take great care in packaging your items to ensure they arrive in pristine condition.
If you have any special shipping requests, please don't hesitate to contact us.
We are committed to providing our customers with a transparent and hassle-free shipping experience.
If you have any questions or concerns, please contact us and we'll be happy to help.
Return & Exchange Policy
Your trust in philately.com for your shopping needs is sincerely appreciated by us. A commitment to providing you with products of the highest quality and service that meets your expectations is firmly upheld by us.
It should be noted that, as a standard practice, returns are not accepted. However, in the event that a refund is deemed necessary, we are more than willing to assist you in this process.
If it is found necessary to request a refund, please feel free to reach out to us. We will be more than happy to guide you through the necessary steps to initiate the refund process.
​We stand behind the quality of our products and want you to be completely satisfied with your purchase.
If for any reason you are not satisfied, we offer hassle-free returns and exchanges within 30 days of your purchase date.
To initiate a return or exchange, please contact us and we'll provide you with a return shipping label.
We value your feedback and use it to continually improve our products and services. If you have any questions or concerns, please don't hesitate to reach out to us.
Your selection of philately.com is greatly valued by us.
We eagerly anticipate continuing to serve you and ensuring your satisfaction.